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We can usually perform lighter repairs on the following manufacturers (provided parts are
still available for the particular model lighter that you have):
- Alfred Dunhill (except "S" lighters)
- S.T. Dupont
- Ronson
- Evans
- Thorens
- Cartier
- Tiffany
- Marathon
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- Mylflam (petrol only)
- Elgin American
- Maruman
- Beattie-Jet
- Negbaur
- Hamilton
- Braun
- KW
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We will also fix certain Colibri lighters, provided that they are petrol models only (lighter fluid). We
CANNOT repair any Colibri butane model lighters.
Please be patient with regard to the receipt of your estimate as we receive several hundred
repairs per week, and it can be very difficult to locate your repair before it is entered into our system.
How to send us a lighter for repair:
Pack the lighter securely with extra packing material
(foam, plastic bubbles, newspaper, etc…) and ship the
lighter in a small box or thoroughly reinforced mailing
envelope. Use whatever shipping method/company you
prefer, however, we HIGHLY recommend selecting an
option that will allow you to track the shipment and
obtain a proof of delivery if necessary.
Send the lighters to:
ARS Sales & Service
3450 Asheville Hwy
Lower Level
Hendersonville, NC 28791
Be sure to enclose a short note that clearly indicates
your name and full billing/shipping address that
includes a zip code and an apartment number if
applicable. Also BRIEFLY describe the problem you are
having with the lighter. If you are sending us a
lighter for warranty repair, a copy of your previous
repair invoice or sales receipt is necessary. All our
repairs offer a 90-day warranty. Dunhill lighters offer
a 1-year warranty.
Once we receive the lighter, we will send you a written
estimate by regular mail, email, or both (please
indicate your preference). We do not call with
estimates. Estimates usually are sent to you within
72 hours of our receipt of your lighter.
Repair times are 2-3 weeks from the date of payment for
your repair. All lighters are shipped back via UPS
Ground insured.
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